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Terms & Conditions

1. Introduction Welcome to K&G Industries. By accessing our website, purchasing our products, or using our services, you agree to comply with and be bound by these terms and conditions. Please read them carefully.

2. About Us K&G Industries is a manufacturer and supplier of paper plates, raw materials for paper plates, paper plate-making machines, dies, heaters, lamination gum, craft paper, and polyester film. We are located in Nalagarh, Distt. Solan, Himachal Pradesh, 174101.

3. Products and Services We offer a wide range of products related to the manufacturing of paper plates, including but not limited to paper plate raw materials, machines, dies, heaters, lamination gum, craft paper, and polyester films, available for purchase through our online store.

4. Orders and Payments

  • By placing an order on our website, you are making an offer to purchase the selected items, subject to availability and at the price specified at the time of your order.
  • All prices are in INR (Indian Rupees) unless otherwise stated.
  • We accept payments via various methods, including credit/debit cards, net banking, or any other payment methods available on our online platform.
  • The payment must be made in full at the time of the order, and any applicable taxes, shipping charges, and handling fees will be added to your order total.

5. Shipping and Delivery

  • We will ship the products to the address provided by you during the checkout process.
  • Delivery timelines depend on the location of the customer and the availability of the products ordered.
  • Shipping fees may apply based on the destination, and delivery charges will be calculated during the checkout process.
  • We are not responsible for any delays caused by the courier service or factors beyond our control.

6. Returns and Refunds

  • We want you to be completely satisfied with your purchase. If you receive damaged or incorrect items, please contact us within 7 days of receipt for a return or replacement.
  • We will only accept returns for products that are unused, unopened, and in their original packaging.
  • Shipping fees for returns may be the responsibility of the customer unless the product was delivered incorrectly or damaged.

7. Warranty and Maintenance

  • K&G Industries provides warranties for machines and certain products, as specified in the product’s documentation. The warranty period and terms vary by product.
  • For any maintenance or support related to machinery or other equipment, please contact us directly at kgindnlg@gmail.com.

8. Limitation of Liability

  • K&G Industries will not be held responsible for any damages or losses arising from the use of our products or services.
  • We make no representations or warranties regarding the accuracy, reliability, or completeness of the information available on our website or in our products.

9. Privacy Policy

  • We are committed to protecting your privacy. Your personal information will only be used in accordance with our privacy policy, which can be found on our website.

10. Intellectual Property

  • All content on the website, including product descriptions, images, logos, and trademarks, is the property of K&G Industries and is protected by copyright and intellectual property laws. You may not use, copy, or distribute any content from the website without prior written permission.

11. Governing Law

  • These terms and conditions are governed by the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts in Himachal Pradesh.

12. Modifications

  • K&G Industries reserves the right to update or modify these terms and conditions at any time. Any changes will be posted on this page, and the updated version will be effective as soon as it is published.

13. Contact Information For any questions, concerns, or inquiries regarding these terms and conditions, please contact us at:

By using our website or purchasing our products, you agree to these Terms and Conditions.

Shipping Terms and Conditions

  1. Shipping Method:
    All shipments will be made through transport services only, and delivery will be made to the transport godown (warehouse/terminal) specified by the customer.

  2. Payment Terms:
    The shipment is on a “To Pay” basis, meaning the customer is responsible for all transport charges. Payment for the transport charges must be made at the time of pickup or delivery.

  3. Responsibility for Charges:
    The customer must cover the entire cost of transportation, including but not limited to freight charges, handling fees, and any other costs incurred during the shipping process.

  4. Pickup/Delivery Location:
    The customer must ensure that the transport godown or delivery point is ready to receive the goods at the time of shipment arrival.

  5. No Liability for Delays:
    The seller shall not be held responsible for any delays or damages during transit. Any claims for damages or delays should be directed to the transport service provider.

  6. Customs, Taxes, and Duties:
    The customer is responsible for all applicable customs duties, taxes, and import/export fees, if any, associated with the shipment.

  7. Risk of Loss:
    Risk of loss or damage to goods is transferred to the customer once the goods are handed over to the transport company.

  8. Acknowledgment:
    By accepting the shipment, the customer acknowledges these terms and agrees to the responsibility for all associated charges.

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About Us

K&G Industries offers a wide range of high-quality disposable products and machines, including paper plates, dona, paper cups, laminated rolls, and more. We specialize in all types of paper craft reels and polyester films, ensuring durability and sustainability. Our products are designed for various industries, combining efficiency and eco-friendly solutions. Explore our premium disposable solutions for your business needs.

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